Support

Help and support

During the private beta, use My circle → Help & reports in Circles to contact the team and read replies. If you cannot access the app, contact the person who invited you for beta assistance.

For a purchase

Open its conversation and tap Get help with this purchase. Include what happened, but never include passwords, bank credentials, or payment-app login codes.

Payment problems

Circles does not hold or transfer funds. Check the recipient and amount in your payment app, keep your receipt, and contact the other person. Report unauthorized payments to Venmo or Cash App. A Circles report does not reverse a payment or guarantee a refund.

Unwanted contact or listings

Report a listing from its detail screen or a person from the conversation. Blocking stops new contact and hides listings. Existing transaction history remains available.

Delete your account

In My circle, choose Delete account. Resolve active accepted or paid purchases first. For help with an account you cannot access, use your existing beta contact.